Understanding The Patients' Perspective and Best Practices for Improving The Patient Experience

Event Date: 
May 30, 2017 - 12:00pm
Location: 
Webinar
Contact Name: 
Jennifer Peters
Contact Email: 
Petersjs@email.arizona.edu
Contact Phone: 
520-626-2254

Tuesday, May 30, 2017 | 12 noon-1:30 pm
Cost is Free, but registration is required
Objective: 
• Discuss the HCAHPS Survey
• Review questions associated with each composite
• Examine state specific scores and response rates
• Evaluate best practice actions used to improve performance
Event Type: