Nurse Leadership in Measuring and Sustaining Patient Satisfaction Webinar Part 1

Event Date: 
September 12, 2012 - 1:00pm
Location: 
Webinar https://www1.gotomeeting.com/pjoin/798155585/105856568
Contact Name: 
Jill Bullock
Contact Email: 
bullock1@email.arizona.edu
Contact Phone: 
520-626-3722

Objectives:

These follow-up webinars will cover many of the topics discussed during the June 20 workshop. Upon conclusion of the webinar participants will be able to :

· Describe three ways to measure and sustain patient satisfaction in today’s healthcare market.

· Identify three critical considerations that make satisfaction management in today’s healthcare market different.

· List three barriers to achieving effective patient satisfaction due to changing market dynamics.

· Develop strong partnerships with other AZ-CAH Directors of Nursing and Quality Directors.

 

 

 

Event Type: 
Webinar