Webinar: Using Hospital Consumer Assessment of Healthcare Providers and Systems to Drive Patient and Employee Satisfaction

Event Date: 
March 19, 2013 - 1:00pm
Location: 
Please follow this link to register for the four upcoming SHIP hospital webinars: http://www.ruralcenter.org/ship/webinar/registration

Link to the archived webinar: http://www.ruralcenter.org/ship/archive/hospital-webinars

The first hospital-level SHIP TA webinar “Using HCAHPS to Drive Patient and Employee Satisfaction” was held Tuesday, March 19, 2013. The recording, materials and guide are now available on our website: http://www.ruralcenter.org/ship/archive/hospital-webinars. Please feel free to share this information with your hospitals or anyone that might find it useful.


USING HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS (HCAHPS) TO DRIVE PATIENT AND EMPLOYEE SATISFACTION

Tuesday, March 19, 2013 - 2:00pm - 3:00pm Central Time

Under a cooperative agreement with the Health Resources and Services Administration’s Office of Rural Health Policy, the National Rural Health Resource Center is providing technical assistance (TA) to the over 1,600 hospitals participating in SHIP. The Center will be hosting four hospital-level educational webinars for live-event participation by up to 500 SHIP eligible hospitals. Resource manuals that coordinate and expand upon the webinar topics will also be available. The webinar topics are aligned with key SHIP focus areas. All webinars will be recorded for playback so all hospitals and interested parties may access to the recorded information if they are unable to participate in the live event.

Intended Audience: SHIP eligible hospitals

Event Type: