Working to Improve "The Patient Experience" Webinar

Event Date: 
Wednesday, January 22, 2014 (All day)
About the Event: 

Click here for the Webinar Recording 

January 22, 2014 | 2 pm-3:30 pm


Learning Objectives: To continue to identify current AZ-CAH practices using  HCAHPS data to improve the Patient Experience and encourage peer-to-peer

Draft Agenda

I. Welcome and Introductions

II. Follow-up from October, 2013 Webinar

· Hospital AIMS Statements

· Hospital QI Projects

· Data Reporting Grid

· Results from the Quality Network midpoint evaluation assessment

III. Still need hospital to report

IV. Medicare Beneficiary Quality Improvement Program update

V. CME credits

VI. Evaluation and next steps




Event Type: