Link to the archived webinar: http://www.ruralcenter.org/
USING HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS (HCAHPS) TO DRIVE PATIENT AND EMPLOYEE SATISFACTION
Tuesday, March 19, 2013 - 2:00pm - 3:00pm Central Time
Under a cooperative agreement with the Health Resources and Services Administration’s Office of Rural Health Policy, the National Rural Health Resource Center is providing technical assistance (TA) to the over 1,600 hospitals participating in SHIP. The Center will be hosting four hospital-level educational webinars for live-event participation by up to 500 SHIP eligible hospitals. Resource manuals that coordinate and expand upon the webinar topics will also be available. The webinar topics are aligned with key SHIP focus areas. All webinars will be recorded for playback so all hospitals and interested parties may access to the recorded information if they are unable to participate in the live event.
Intended Audience: SHIP eligible hospitals